Microsoft Ads Appeal Wording

[hbmedia]

Hi Gang!

Any input or advice on what to include in an appeal to Mr Softy ads after an "Egregious" violation. I know that I got banned after watching a youtube video with @joeybabbs talking about Systeme.io I created an account there not long afterward, configured a custom domain and created some landers for different offers to try.

The ads account uses humpbackmediallc.com email address. The offer was on deals.theoffergurus.com (systeme.io custom domain). Really didn't think I was doing a darn thing wrong. But, there I go thinking.

Again, any input or advice on what to say on the appeal? I MS ads rep has been chirping at me via email to submit an appeal and she's there to help, etc. (I don't trust that)

Egregious violations include:

- Obfuscation of advertiser or payer identity, to include providing inaccurate identity information or documentation.
- Use of the service to facilitate or promote illegal practices, content, products and services.
- Malicious software codes (e.g., malware, phishing, scareware, ransomware, pirated software).
- Counterfeit, malicious, or disingenuous content or services, or any other content which poses a threat to the security of our users or our service.
- Any landing page or downloadable content which removes user control.
- Ad content which obfuscates the intention or functionality of any downloaded product or provided service.
- Circumventing or evading system service safeguards or monitoring.
- Any content or action designed to facilitate gaining unauthorized access to any user, advertiser, or data, or manipulate the Microsoft Advertising service.
- Deceptive or obfuscated content, cloaking, or spoofing.
- Impersonation, manipulation or deceptive media, or deceptive use of name or brand to imply endorsement.
- Excessive collection of personal information unnecessary to fulfill ad promise.
- Emotionally manipulative or coercive content.
- Attempting to circumvent our account suspension or other measures intended to enforce our policies or terms by creating a new advertiser account or Manager Account.

 

[cory_schop]

Has the account been verified? I recently had them lock up my account and support was very helpful in getting it unlocked. In my case my Manager Account needed to be verified and then I could submit the appeal. In the end I got the account verified manually via their review team and then I didn't even have to do the appeal. Could be the same thing, they just need the account verified?

 

[hbmedia]

Has the account been verified?

Yes verified. This happened a few hours after I submitted that campaign. It was squeaky clean lander too. Not pushy, no false claims, disclaimer and contact clearly visible. Etc.

 

[joeybabbs]

Did you have legal pages? privacy policy etc? Also what was the actual offer? I have never seen that ban on Microsoft before. But I have been banned for no legal pages especially privacy policy.